Return & Refund Policy

At Stylonzaa, customer satisfaction is our top priority. We want you to shop with confidence. That's why we offer free shipping, free returns, and a simple, transparent refund process.

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return, your item must:

• Be unused and in its original condition

• Be returned in the original packaging with all included accessories

• Be free from signs of misuse, damage, or alteration

• Include proof of purchase or your order number

How to Request a Return

Before returning your item, please contact our customer support team.

Email: help@stylonzaa.com

Once your request is approved, we will provide detailed return instructions.

Return Address

Stylonzaa
446 5th Ave, New Rochelle, New York 10801, United States

Please do not return items without prior authorization, as unauthorized returns may not be accepted.

Free Return Shipping

We provide FREE return shipping for all eligible returns.

There are no return shipping charges and no restocking fees. Once your return request is approved, we will provide a prepaid return shipping label or arrange the return at no additional cost to you.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the product

• Clear photos of the shipping package

We will resolve the issue as quickly as possible by providing a replacement or a full refund at no cost to you.

Non-Returnable Items

The following items cannot be returned:

• Products that have been used, installed, or damaged after delivery

• Items returned without the original packaging

• Gift cards (if applicable)

• Clearance or final sale items marked as non-returnable

Exchanges

We do not currently offer direct exchanges.

If you would like a different item, simply return your eligible item using our free return service and place a new order.

Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us.

Store Name: Stylonzaa

Customer Support Email: help@stylonzaa.com

Customer Support Phone: +1 (765) 506-7454

Business Address: 446 5th Ave, New Rochelle, New York 10801, United States