Shipping policy

Shipping Policy

Effective Date: July 15, 2026

Thank you for shopping with Stylonzaa. This Shipping Policy explains how we process, ship, and deliver orders within the United States.

We are committed to providing a reliable, transparent, and hassle-free shipping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email followed by a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Destinations

Stylonzaa currently ships within the United States only.

If you are located outside the United States and have questions about placing an order, please contact our customer support team before making your purchase.

Estimated Delivery Time

  • Order Processing: 1–3 Business Days

  • Estimated Delivery: 5–11 Business Days

Delivery times are estimates and may vary depending on your location, weather conditions, carrier operations, or other factors beyond our control.

Shipping Rates

We proudly offer Free Standard Shipping on all orders delivered within the United States.

There are no hidden shipping fees, and any applicable charges will be clearly displayed during checkout.

Order Tracking

After your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor the progress of your shipment.

If you have not received tracking information within 5 business days after placing your order, please contact our customer support team.

Incorrect Shipping Address

Please review your shipping address carefully before completing your purchase.

Stylonzaa is not responsible for delays, lost packages, or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, contact us immediately. We will do our best to update your shipping information before your order is dispatched.

Delayed or Lost Packages

If your package has not arrived within the estimated delivery timeframe, we recommend that you:

  • Check your tracking information for the latest updates.

  • Contact the shipping carrier for additional information.

  • Reach out to our customer support team if you need further assistance.

We will work with the shipping carrier to help resolve delivery issues whenever possible.

Damaged Deliveries

Please inspect your package upon delivery.

If your order arrives damaged or appears to have been damaged during transit, please contact us within 48 hours of delivery.

To help us process your request promptly, please include:

  • Your order number

  • Clear photos of the product

  • Clear photos of the shipping package

Our team will review your request and provide an appropriate resolution.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location.

If this occurs, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions about shipping or delivery, please contact us.

Store Name
Stylonzaa

Customer Support Email
help@stylonzaa.com

Customer Support Phone
+1 (765) 506-7454

Business Address
446 5th Ave, New Rochelle New York 10801, United States

Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

We typically respond to all customer inquiries within 24–48 business hours.

Our Commitment

At Stylonzaa, we are committed to providing dependable shipping, transparent communication, and excellent customer service. We appreciate your trust and strive to deliver every order safely and efficiently.