Shipping policy
At Stylonzaa, we are committed to delivering your orders in a reliable and transparent manner. This Shipping Policy explains how we process, ship, and deliver your pet dress orders.
📦 Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- After your order is placed, you will receive a confirmation email.
- Once shipped, you will receive tracking details via email.
🌍 Shipping Locations
We currently ship to:
- United States
- Selected international locations
If your location is not available, you will be notified during checkout.
⏱️ Estimated Delivery Time
- United States: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other external factors.
💰 Shipping Costs
- Shipping costs are calculated at checkout and clearly displayed before payment.
- We do not charge hidden fees.
🔎 Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this to monitor your shipment status.
⚠️ Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High order volume
- Shipping carrier issues
- Weather or logistical factors
If delays occur, we will keep you informed.
📬 Incorrect Address
- Please ensure your shipping address is accurate at checkout.
- Stylonzaa is not responsible for orders delivered to incorrect or incomplete addresses provided by customers.
📦 Lost or Damaged Items
If your order is lost or arrives damaged:
- Contact us within 48 hours of delivery
- Provide your order number and details
We will review the issue and assist you with a resolution.
🌐 Customs & Duties
- International orders may be subject to customs duties or taxes.
- These charges are the responsibility of the customer and vary by country.
📩 Contact Us
If you have any questions about shipping, please contact us:
We aim to respond within 24–48 business hours.
✅ Our Commitment
At Stylonzaa, we aim to provide a smooth, clear, and trustworthy shipping experience for every customer.